By using your Prepaid Card you agree to pay all applicable fees per card, as set out below:

Pay Monthly Pay As You Go
Purchase Fee £9,95 £9,95
Monthly Fee £4,99 £0
Second Card £4,99 £4,99
UK Purchase Transactions FREE and unlimited 2.95% (min 50p, max £5)
UK ATM Withdrawals* 50p 1.5% (min 99p, max £1.50)
Overseas Purchase Transactions FREE and unlimited 2.95% (min 50p, max £5)
Overseas ATM Withdrawals* £2,25 £2,25


Top-Up Fees and Limits

Post Office 99p (max £250 load)
PayPoint 3% (max load £249)
Bank Transfer FREE
Debit Card FREE (max £750 load per 24 hour period)
Maximum Card Balance £3 000
Maximum Monthly Load £6 000
Maximum Daily ATM Withdrawal £250
Maximum Annual ATM Withdrawal  £1 500
Maximum Single Transaction £1 500


Information and Alerts

Online Balance & Transactions FREE
Load Alerts by email FREE
Online card to card transfer 20p


SMS Services

Check balance by text No extra charge – standard network rates apply
Load Alerts 8p
Card to card transfers 20p
Block your card 20p
Unblock your card 20p


Service Fees

Standing Order £1
Failed Standing Order Admin Fee £5


Other Charges

Replacement Card £4,99
Paper Statement £10
PIN Issue-Re-Issue FREE
Investigation Fee £20
Tariff Change Fee £5
Dormancy Fee** £3 per month



Cancellation or Redemption £10
Card Validity 36 months

*When you use your Prepaid Card at an ATM, you may be subject to applicable fees surcharge rules and regulations of the relevant ATM, or other financial institution or association. You should be advised before you confirm the transaction.
**A period of 90 consecutive days in which no money has been loaded onto or taken off the Card by you.