Customer Care
Email: customercare@tuxedo-eccount.com
Telephone: 020 7904 2354
Lines are open 9am to 6pm, 7 days a week
PIN Retrieval
Telephone: 020 7070 4902
Lines are open 24 hours a day, 7 days a week
Lost/Stolen
Telephone: 020 7101 6599
Lines are open 24 hours a day, 7 days a week
Post
Please send any postal correspondence to: Tuxedo Prepaid, PO BOX 3753, Chester, CH1 9UH