1. Buy online
  2. Receive your Card
  3. Retrieve your PIN
    In order to starting using your Tuxedo Prepaid Mastercard®,  you will need to obtain your PIN from our secure automated PIN retrieval service, to do this follow the instructions below:

    • Call 020 7078 2719.
    • When you are prompted, enter your 9 digit eccount number (this can be found on in the bottom right hand corner of your card)
    • Enter the last 4 digits of your 16 digit card number.
    • Enter the 4 digit secret number that you provided at the point of application.
    • Your PIN will be read out to you, please ensure that you memorise it.
    • Once you have retrieved your PIN, your card is active and you can start enjoying the benefits. If you would like to change your PIN to one that is more memorable for you, this facility is available at most ATMs.
  4. Load and Top Up
    For all the easy ways to load and top up your Tuxedo Prepaid Mastercard click here.
  5. Spend
    You can use your Tuxedo Prepaid Mastercard anywhere you see the Mastercard Acceptance Mark, instore, online or at ATM’s.