Upgrading your account
If your Tuxedo Prepaid Mastercard® has an annual £1,650 cumulative balance restriction, you can upgrade your account free of charge. You can also enjoy many added benefits:
- Have your wages/benefit payments paid directly onto your card
- Receive bank transfers from friends and family
- No annual cash withdrawal restrictions
What you need to do:
To upgrade your account we need to confirm your identity and address details with a certified copy of photo ID in your name and proof of address. We accept the following documents:
Photo ID – a photocopy or scanned copy from the list below:
- The photo page of your passport
- Your UK photocard driving licence
- Your EEA Identity Card
Proof of Address – an original document dated within the last 3 months from the list below:
- Mortgage/bank/credit card statement
- Evidence of entitlement to a state or local authority-funded benefit
- Utility bill
- Council tax demand (dated within the last 12 months)
- Valid Vehicle Registration Certificate (copy acceptable)
Please send your documents to:
Post: Tuxedo, PO BOX 3753, Chester, CH1 9UH
Email: customercare@tuxedo-eccount.com
Fax: 01244 676 319
Once your documents have been received and verified your account can be upgraded straight away and we will return any original documents back to you.